At The Trailer Showroom, we pride ourselves on providing our customers with high quality, custom built cargo trailers as well as offering a personal touch when it comes to customer service. In this digital age, where so much is done through websites and emails, we always do our best to make each customer feel like they're receiving our undivided attention and utmost appreciation. After all, if it weren't for our wonderful customers, we wouldn't be where we are today!
In this week's blog post, we wanted to share with our readers a few things our customers had to say about our business. We are always delighted when we receive positive reviews, but we also value any feedback that helps us learn how to better serve our customers.
Please take a few moments to read some of our customer testimonials below, and feel free to contact us afterward if you'd like to learn more about our products.
The Trailer Showroom Customer Reviews
Chris
I wanted to send you a big thank you in assisting me with building my new trailer. I was very impressed with the service you provided. Any time I had a question or concern you took the time to do the research and answer all questions. You, on many occasions, even went the extent of supplying me with photos as to what the outcome of a certain matter would look like. You brought different ideas forward that I probably wouldn't have even thought of myself.
Just as you stated the trailer was built within eight weeks, at which time we then attended your plant at Independence, Oregon to pick it up. Your people at the plant were very pleasant to deal with and very helpful. The trailer it self was built exactly as per specs supplied. Your people build a very outstanding product. I have already received a number of compliments on the trailer as I must say myself looks pretty sharp. Again Chris thanks for your assistance, it was greatly appreciated.
Thanks, Again
Larry Huculak
Lamont, Alberta
Canada
Rick,
Got my trailer today and am really pleased, the walk-thru was simple, no hassle at all, everyone at the factory was real pleasant, told me to inspect the trailer and then come back to pay for it!
I must say that they did a great job, everything is neat and clean!
There is even a hot water heater for the sink, freshwater tank is like 27 gallons!!
Thanks a lot Rick.
Regards,
Paul Gargis
Florence, OR
I initially had many questions about buying a cargo trailer. I probably had too many questions, but Rick answered my questions, and even gave me his personal cell number to call. How many business Presidents that you have known ever talked directly to the customer? None that I can recall in my life.
What ultimately convinced me to buy from Trailershowroom.com was superior customer service. Rick explained every question I had and even called me after I placed my order because he had recalled a discussion we had over the phone. He recalled that I wanted a certain detail, but that I had not put it on my internet order. Great catch Rick!
I looked at many cargo trailer lots and all of them didn't seem to have the accessories I wanted or needed. Many of them had rust forming on them from setting in the sale lot. Once I found Rick and his company, and found out they hand made them from scratch in GA...I was hooked. I could get anything I needed and very quickly. Outstanding effort by all!
Being in the military, we have to move every several years. I needed a dependable, long lasting trailer to help me move. It is nice to know that Rick was very sincere in working with me and thanking me for my military service (and I you Rick!). Thank you to all. I can now move my family with ease and safety in mind!
Thanks,
Capt Kael Striegel, Flight Commander
United States Air Force
Eglin Air Force Base, Florida
As you can see, we serve customers from all across the United States and even beyond! We have several pick up locations in the U.S. to better serve our growing customer base, plus if our customers have a question and are not in the area, we're only a phone call away! 1- 877- 458-7245
If you're in the market for a quality, made in the USA cargo trailer, please consider browsing our selection online and contacting us for more information. We can't wait to hear from you!
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