Monday, December 31, 2018

Customer Testimonials

As 2018 comes to a close, we would like to take a few minutes to thank all of our customers -- from those who have purchased cargo trailers with us this year, to those customers from our first year in business, to all of those in between! We wouldn't be where we are today if it weren't for you!

And for those of you who haven't become our customers yet, but are thinking of buying a custom-built cargo trailer, thank you! We are so honored that you would consider one of our trailers for your business or personal needs. Since we first got started in this business, we've prided ourselves on delivering high-quality cargo trailers at reasonable prices and with a special focus on customer service. Of course, we realize just about every company out there says the same thing. So why take our word for it?

In this post, we'd also like to show you just a few of our testimonials, to help you see just how serious we are about making quality products and offering top-notch service to our valued customers.

Worth the Wait

"Thanks Rick:
Awesome trailer.  Glad I went the heavy duty route.  Many thanks.
Hard to think I waited a lifetime for this one, but it was worth the wait.
Michael Fuessel"

Compassion in Business
"I appreciate your understanding my dilemma.  My intentions were honest.  I learned there’s a lot more to trailers than just hooking up and taking off.  I didn’t educate myself well enough when I bought the truck. I thank you for helping me rectify my mistake.  I realize you’re doing me a great favor. Sorry we didn’t do business, your company shows compassion. In big business that’s Rare. Once again thank you.
Michael Hayes."

Better Than Expected
"Hello Rick and Tracy,
Just wanted to thank you so much for building my custom trailer in such a short time. I still can't believe that you built the trailer for me with specifications for my motorcycle and had it ready in less than two weeks. It was actually better than I expected and it worked just great for my trip to Milwaukee. I towed it behind a Subaru Forester for over 2000 miles and it performed very well. Brakes worked great and it handled like a dream. It sailed through Chicago and Milwaukee smoothly. Thanks again and I would definitely recommend your company to anyone considering a trailer purchase.
Thanks again,
Jack Holcomb
Avondale Estates, GA"

No Pressure
"Dear Rick,
I appreciated your call last week, and my wife and I visited your Douglas, Georgia plant on Friday the 13th. Mike Jordan had called me right after you called and gave me directions to your plant. He met us at the arranged time and was the absolute, consummate professional in answering all of our questions and giving us a guided tour through your facility. Although he was aware that we were going to buy a standard trailer with only a few options we were treated as though we were buying the most expensive trailer you produce, and we never felt pressured to hurry through our visit.
Your personal attention to my requests greatly influenced me to order a 7x16 enclosed trailer from your company.
Yours truly,
Frank Devaney"

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